OUR

SOLUTIONS

As an end-to-end ICT services company, we put special emphasis on managing the Data Value Chain. As such, our solutions have been created with an understanding of both local and international markets and are structured with a thread of integration running through them to give our clients the depth and experience needed to create, innovate and evolve.

BUSINESS INTELLIGENCE, BIG DATA ANALYTICS AND DIGITALISATION

Big data analytics helps organisations harness their data and use it to identify new opportunities. That, in turn, leads to smarter business moves, more efficient operations, higher profits and happier clients. The benefits that big data analytics brings to the table, however, are speed and efficiency. Whereas a few years ago a business would have gathered information, run analytics and unearthed information that could be used for future decisions, today that business can identify insights for immediate decisions. The ability to work faster – and stay agile – helps give organisations a competitive edge they didn’t have before.

FRAUD MANAGEMENT SOLUTIONS

Nihka Technology Group partnered with SAS to implement a Fraud Management Framework and Application for a client. The application allows the client to understand fraud and risk behaviour across multiple lines of business makes use of powerful advanced analytics on a single enterprise platform. The platform allows you to score 100 percent of transactions and authorizations in real time to better combat enterprise payments fraud allowing for flexible alerts and case management, in turn saving millions in business revenue.

CYBER SECURITY

Threats to sensitive and private information come in many different forms, such as malware and phishing attacks, identity theft and ransomware. To deter attackers and mitigate vulnerabilities at various points, a company must implement multiple security controls in line with the corporate information security strategy.

Nihka Technology Group has ISO 27000-certified consultants on hand that have successfully implemented solutions to help organizations manage the security of assets, such as financial information, intellectual property, employee details or information entrusted by third parties. We also work closely with our alliance partners to implement these standards and associated information security technologies.

BUSINESS CONTINUITY AND DISASTER RECOVERY

In addition to legislative requirements, the need for Business Continuity Management (BCM) is made evident by numerous types of outages that can cripple a business and lead to significant losses in revenue, hamper the delivery of services, cause loss of market share and damage reputations. As defined by the Business Continuity Institute, BCM is a holistic management process that identifies potential impacts that threaten an organization and provides a framework for building resilience and the capability for an effective response that safeguards the interests of its key stakeholders and value creating activities.

Nihka Technology Group is skilled at the development and implementation of disaster recovery and business continuity plans. In fact, we received an ‘Award for Excellence’ from the Eskom Board for the successful implementation of their disaster recovery plans. The project was successfully completed with no downtime to systems.

SOFTWARE DEVELOPMENT

Nihka Technology Group has created custom software and applications for various clients to help meet their unique business needs. From vehicle tracking through to an internal communications app, we have automated business processes, managed data and produced software that integrates with existing technologies using a variety of methodologies in our approach – from Agile through to DevOps, but always collaborating with our clients to find the best possible fit.

PROJECT SOLUTIONS

Our expert project management consultants support businesses by being accountable for performance improvements, sharing risks on cost-efficiency and providing the capabilities and reach to match our clients’ change portfolio with their PMO strategies.

Our Project Managers are all PMP(R), Prince and /or Agile certified and are highly competent at risk mitigation and control, which accounts for our high business and project success rate.

It’s our ability to manage multiple dependencies across various functions that sets us apart, as well as the ability to interact with all levels of staff, from operational through to executive levels.

We can also ensure that all aspects of people, process and technology are properly aligned within a tactical, outcomes-based change management plan.

Where training is required, our qualified, experienced facilitators specialise in adapting to the challenges and needs of the participants, guiding them with techniques that enable ongoing growth.

ENTERPRISE SOLUTIONS

Our Enterprise Solutions are specifically catered to large corporations with large networks. The solutions are designed to integrate multiple facets of a company’s business through the interchange of information from various business process areas and related databases. The overall goal with these solutions is to ensure that IT evolves from being a cost centre to a value creator by providing IT as a Service, with on-demand services.

Our Enterprise Solutions can broadly be broken up into:

  • Technical Consulting Services: Network, Infrastructure and Architectural
  • Consulting and Design services
  • Managed Services: Complete end-to-end managed services for a client’s IT Environment
  • Product: Hardware or Software as required in the managed services environment

RESOURCING SOLUTIONS

With years of experience in assigning technical specialists as well as highly-skilled consultants to projects, our resourcing model ensures that your in-house personnel are augmented with capable, vetted individuals.

With our extensive OEM partnerships and certifications, the resources we assign to the projects we manage are backed by an effective back-office process, so you can be assured of quality outputs.

We also put a strong focus on providing opportunities that are geared towards the empowerment of African professionals.