NihkaPBX Cloud Phone is a full-featured IP PBX platform that delivers reliable business telephony, collaboration, and routing in the cloud. It is suited to organisations that want professional call handling, flexible extensions, and strong analytics without maintaining legacy hardware.
Key Benefits
- Modernise business telephony with a scalable, software-based PBX that supports hundreds to thousands of extensions.
- Improve reachability and professionalism with advanced call handling, IVR, queues, and ring strategies.
- Lower total cost of ownership via SIP trunking, multi-tenant options, and automated provisioning for devices and users.
Core Capabilities
- Call handling: IVR, queues, ring groups, call forwarding, transfer, recording, and detailed call records.
- Scalability: support for high concurrent call volumes, multi-tenant deployments, and reseller modules for service providers.
- Unified features: voicemail, conferencing, music on hold, black/white listing, fax‑to‑email, and softphone support across devices.
- Management and analytics: web-based administration, billing options, payment gateway integration, and real-time analytics dashboards.
Highlights – IP PBX Software
Poistioning All Three Together
Together, NihkaCC Call Center, NihkaCX Omni‑Channel Suite, and NihkaPBX Cloud Phone form a unified communication and engagement stack that can be deployed as standalone modules or as an integrated platform. This gives enterprises, BPOs, and service providers the flexibility to start with core telephony or call cent-re capabilities and expand into full omni‑channel engagement and AI-enhanced CX when ready.
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